TERMS AND CONDITIONS By Using Our Site You Accept These Terms and Conditions Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, (“Our Site”). It is recommended that you print a copy of these Terms and Conditions for your future reference. These Terms and Conditions were last updated on 24/11/2024. No changes were made. Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately. The following document[s] also apply to your use of Our Site: Our Privacy Policy, available at This is also referred to below in Part 15. [Our Cookie Policy, available at This is also referred to below in Part 15.] Definitions and Interpretation In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings: “Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and “We/Us/Our” Means thatspecialgift How to Contact Us To contact Us, please email Us at sales@thatspecialgift.co.uk Access to Our Site Access to Our Site is free of charge. It is your responsibility to make the arrangements necessary in order to access Our Site. Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. [If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.] Changes to Our Site We may alter and update Our Site (or any part of it) at any time due to price changes. [If We make any [significant] alterations to Our Site (or any part of it), We will try to give you reasonable notice of the alterations.] Changes to these Terms and Conditions We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site. If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise. [International Users Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.] How You May Use Our Site and Content (Intellectual Property Rights) [All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties. You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically). You may print one copy and download extracts of any page(s) from Our Site for personal use only. You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged. You may not use any Content [saved or downloaded] from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). [This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.]] OR [All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties. You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically). You may print copies and download extracts of any page(s) from Our Site [for personal use]. [Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.] [You may not use any Content [saved or downloaded] from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, as applicable). [This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.]] [Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including (but not limited to) non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche. Further information is available from the UK Intellectual Property Office.]] Links to Our Site [You may link to any page on Our Site] OR [You may only link to the homepage of Our Site, . Linking to other pages on Our Site requires our express written permission.] Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation. You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none). Your link should not use any logos or trade marks displayed on Our Site without Our express written permission. [You must not frame or embed Our Site on another website without Our express written permission.] [You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.] Links to Other Sites Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites. The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it. Disclaimers Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. [Professional or specialist advice should always be obtained before taking any action relating to the sales of furniture and home accessories. We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case. If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content. Our Liability Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted. If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site. If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. [Our Site is intended for non-commercial use only.] If you are a consumer, you agree that [you will not use Our Site for any commercial or business purposes and that] We shall have no liability to you for any business losses as set out above. [Subject to Part 12.6, if] OR [If] you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage. [Note that the right to compensation or repair in Part 12.5 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.] Viruses, Malware, and Security We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means. By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach. Acceptable Usage of Our Site You may only use Our Site in a lawful manner: You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply; You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind. If you fail to comply with the provisions of this Part 14, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response: Suspend or terminate your right to use Our Site; Issue you with a written warning; Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; Take further legal action against you, as appropriate; Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or Any other actions which We deem reasonably appropriate (and lawful). We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.2) in response to your breach. How We Use Your Personal Information We will only use your personal information as set out in Our Privacy Policy, available from [and Our Cookie Policy, available from [Communications from Us If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions. We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to 14 days for your request to take effect and you may continue to receive emails during that time. For questions or complaints about communications from Us, please contact Us using the details above in Part 3.] Law and Jurisdiction These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer. If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Privacy policy and General Data Protection Regulation (GDPR) This privacy policy discloses the privacy practices for thatspecialgift. This privacy policy applies solely to information collected by this website. It will notify you of the following: - What personally identifiable information is collected from you through the website, how it is used. - What choices are available to you regarding the use of your data. - The security procedures in place to protect the misuse of your information. - How you can correct any inaccuracies in the information. Information collection, use, and sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order, or to send you promotional material you have opted-in for. Registration To use this website as a registered user, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). At your option, you may also provide us with demographic information (such as gender or age) about yourself, but it is not required. Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. You can find out more about our usage of Cookies in our Cookie Policy. Your access to and control over information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: - See what data we have about you, if any. - Change/correct any data we have about you. - Have us delete any data we have about you. - Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers /servers in which we store personally identifiable information are kept in a secure environment. If you have any questions about your data or feel that we are not abiding by this privacy policy, you should contact us immediately via email at sales@thatspecialgift.co.uk or by one of the other listed contact methods in our Customer Service section. sales@thatspecialgift.co.uk
Cookie Policy Thatspecialgift.co.uk website (hereinafter the "Website") uses cookies to provide the user with a personalized access and to improve his/her navigation. The use of Cookies is part of the Thatspecialgift.co.uk Privacy Policy. By continuing to use the site, you consent to the use of the Cookies by Thatspecialgift.co.uk in accordance with the terms specified below. What is a Cookie? Cookies consist of small text files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies are used for different purposes, have different characteristics, and can be used both by the owner of the website or by third parties. Cookies facilitate the user’s navigation and provide him/her with secure connections. The information below relates to the Cookies installed by this Website and the necessary instructions on how to manage the user’s preferences about them. Cookies used in the Website. Cookies do not contain any information that could personally identify the user. Information resulting from the user navigation in the Website, and collected through the Cookies, may be used by Thatspecialgift.co.uk for the general management of the website. In particular, in the Website, the following Cookies are used: A. Technical Cookies These specific Cookies are related to activities that are strictly necessary for the proper operation of the Website and ensure the fruition/use of its services. These types of Cookies are installed automatically when the user accesses the Website. B. Non-technical Cookies Cookies, other than the technical ones specified above, are installed or activated only after the express consent of the user during his/her first access to the Website. A user can give his/her consent in two different ways: by following the instructions in the Cookies “pop-up” banner on the landing page of the Website, (clicking " accept " or any other element) or, selectively, according to the instructions given below. If the user does not interact with the consent banner and exits the information note, by closing it or by continuing the navigation through the Website, he/she gives his/her consent for all the Cookies. Cookies managed by third parties Through this Website, Cookies managed/operated by third parties will also be installed. The following gives some tips, and a link to the privacy policy and consent form for each of them. For any of them, the user can give his/her consent by closing this page or moving to another page of the Website. 1. Cookies for advertisement profiling They are used to deliver targeted advertisements based on the interests/shown during the users’ navigation in internet: 1.Google Analytics 2.Universal Analytics 2. Retargeting Cookies They are used to send advertisements to the users who has previously visited the Website. 1.Google Analytics 2.Universal Analytics 3. Social networking Cookies These cookies are used to share contents on social networks Thatspecialgift.co.uk has no control over this data and its use. Find below the name of the third parties that manage them: 1.Facebook 2.YouTube 3.Pinterest 4.Google+ 5.Twitter 6.Instagram 4. Statistics Cookies They are used by third parties, also in broken-down form, for the management of statistics. Thatspecialgift.co.uk uses Google Analytics, a web analytics service provided by Google Inc., to monitor through the Cookies and in aggregate form, the use that users make of the Website. The user can inhibit Google Analytics cookies by changing the browser settings. This can have a negative impact on the full enjoyment of the Website, limiting its functionality. Google Analytics privacy policy is available at: https://support.google.com/analytics/answer/6004245 Manage the Cookies used by the Website The user can always manage his/her preferences about Cookies through their browser as follows. To learn more about the type of browser and the version installed on his/her computer, the user should select " Help " at the top of the browser window. Blocking Cookies Most browsers allow you to refuse or accept cookies. For example: 1. In Internet Explorer, by clicking "Tools ", "Internet Options" , "Privacy" and selecting "Block All Cookies". All instructions are available on the site https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10-win-7 2. In Firefox, by clicking "Tools ", " Options" and deselecting "Enable the anti tracking of personal data" in the " Privacy ". All instructions are available on the site https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences 3. In Google Chrome, following the instructions provided in the website https://support.google.com/chrome/answer/95647?hl=en 4. In Apple, following the instructions provided in the website http://www.apple.com/safari/features.html#security Deleting Cookies Users can always delete cookies already stored on his/her computer: 1. In Internet Explorer, by clicking by clicking "Tools ", "Internet Options" , "Privacy" and selecting "Block All Cookies". All instructions are available on the site https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10-win-7 2. In Firefox, by clicking "Tools ", " Options" and deselecting "Enable the anti tracking of personal data" in the " Privacy ". All instructions are available on the site https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored 3. In Google Chrome, following the instructions provided in the website: https://support.google.com/chrome/answer/95647?hl=en 4. In Apple, following the instructions provided in the website: http://www.apple.com/safari/features.html#security It must be remembered that the cancellation of the Cookies, as well as their blocking, may have a negative impact on the usability of the Website, limiting its functionality.
Refund Policy You always have the right to withdraw from your order within 14 days, Without giving any reason. The withdrawal period is counted from the day of delivery of the last good(s) in your order. Please email sales@thatspecialgift.co.uk to start the returns process. You must cover the cost of returning the item. Once we have received the item(s) back, We will check the item(s) are in resaleable condition and email you to let you know when we have issued the refund including the cost of you returning the item(s).